SHIPPING+RETURNS
PROCESSING TIME
All orders are made-to-order. Which may take 2-3 days to complete
Please allow 2-3 weeks processing time for Rudolph Kids Duffle Coat
- CANADA SHIPPING
- Shipping rates will be calculated at check out- 1 to 2 business day for Ontario and 3 to 7 business days outside Ontario, tracking information included
- UNITED STATES SHIPPING
- Shipping rates will be calculated at check out- 4 to 7 business days, tracking information included
- INTERNATIONAL WORLDWIDE
- Shipping rates will be calculated at check out- 6 to 10 business days, tracking information included
RETURNS
- No returns or exchanges will be accepted due to hygiene and custom made purposes.
- A return or exchange will only be accepted in the event you receive an incorrect order based on what your confirmed order was at the time of checkout. In this case, a refund will only be issued to unused items in the original packaging
- You will receive your refund in the original form of payment. Please allow up to 2 weeks for a refund to process
- You must return your items within 5 days from the day received. Duties, taxes or shipping charges are on us!
- We are not able to send you an exchange until we have received the original order shipped.
- Please send an email to start your return/exchange